Last updated: August 27, 2026
SaaS Depot ("SaaS Depot," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this Privacy Policy carefully. By accessing or using SaaS Depot, you consent to the data practices described in this policy.
1. Information We Collect
Account Information. When you register for an account, we collect your name, email address, company name, phone number, and other organizational details you provide.
Payment Information. When you subscribe to a solution, we collect credit card information including cardholder name, billing address, card number (last four digits stored), expiration date, and ZIP code. Credit card numbers are processed securely through our payment provider and are not stored on our servers.
Business Data. You may enter contacts, companies, leads, opportunities, invoices, support tickets, appointments, project data, inventory records, and financial data into the platform. This data is associated with your organization and is treated as confidential.
Usage Data. We automatically collect information about how you interact with the platform, including IP address, browser type, device information, pages visited, access times, and activity logs within your account.
Technical Data. We collect server logs, error reports, and performance metrics to maintain and improve the platform.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and maintain the SaaS Depot platform and its solutions
- To process recurring subscription payments and issue invoices
- To send account-related notifications, billing alerts, and trial expiration reminders
- To provide customer support and respond to inquiries
- To detect, prevent, and address technical issues, fraud, or security threats
- To improve our services, features, and user experience
- To comply with legal obligations and enforce our Terms of Service
We do not use your business data (contacts, companies, invoices, etc.) for any purpose other than providing the services you have subscribed to. Your business data is never used to train external models or sold to third parties.
3. Data Sharing and Disclosure
SaaS Depot does not sell your personal information or business data to third parties. We may share your information only in the following circumstances:
- Service Providers: We share payment card data with our payment processor (e.g., Stripe, Square) to process subscription charges. These providers are bound by their own privacy and security obligations.
- Legal Requirements: We may disclose information if required by law, court order, or government regulation, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. You will be notified of any such change.
4. Data Security
We implement industry-standard security measures to protect your data, including encrypted transmission (TLS/SSL), secure password hashing (PBKDF2-SHA256), restricted access controls, and regular security reviews. Payment card data is tokenized and processed by PCI-DSS compliant providers. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active. If you cancel all subscriptions, your account data is retained for 30 days to allow for reactivation. After 30 days, all business data (contacts, invoices, tickets, projects, etc.) associated with your account may be permanently deleted.
You may request deletion of your data at any time before the 30-day window expires. Certain information may be retained where required by law (e.g., tax records, billing history).
6. Cookies and Tracking
SaaS Depot uses session cookies to maintain user authentication and session state. We do not use third-party advertising cookies or tracking pixels. Analytics data is collected through our own server logs and does not include third-party tracking.
7. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may update your account information at any time through the customer dashboard settings page.
- Deletion: You may request deletion of your account and associated data by contacting support.
- Export: You may export your business data (contacts, invoices, etc.) through the platform's export features.
- Opt-out: You may opt out of non-essential communications (e.g., marketing emails) at any time. Account-related and billing notifications cannot be opted out.
To exercise any of these rights, contact us at support@saas-depot.com.
8. Children's Privacy
SaaS Depot is intended for business use and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
9. Third-Party Links
The SaaS Depot platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. International Users
SaaS Depot is hosted in the United States. If you access the platform from outside the United States, your information will be transferred to and processed in the United States. By using SaaS Depot, you consent to this transfer. We comply with applicable data protection laws, including GDPR for EU users and CCPA for California residents, where applicable.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification at least 30 days before they take effect. Your continued use of the platform after the effective date constitutes acceptance of the updated policy.
12. Contact
For questions or requests regarding this Privacy Policy or your personal data, please contact:
SaaS Depot Support
Email: support@saas-depot.com
Web: www.saas-depot.com